5. FINISHING

The nature of projects is that they must come to an end. The aim of the FINISHING phase is to close the project (or a project stage) in an orderly manner and to transfer the completed end product to the customer. It’s essential to spend some time at the end of a project to assess how well the project performed against the original objectives. And, if the project is terminated early, it’s within the FINISHING phase that the reasons for doing so are investigated and documented.

5.1 Transitioning to operations

The most important element of FINISHING a project is the handover of the end product to the customer and their support team. The end product and all the constituent deliverables will need to be supported and maintained once the project is completed and the project team is redeployed to their … [Read more...]

5.2 Finalizing supplier contracts

Prior to formally closing the project, it’s important to check that all contract deliverables have been officially accepted or rejected, and that any outstanding contractual items have been addressed. This includes checking that all payments, including the final payment, have been forwarded to the … [Read more...]

5.3 Assessing project performance

On completion of the last project deliverable, formal acceptance of project delivery by the customer and executive sponsor (or steering committee) is required to signify the end of the project and to initiate the wrap up process. Achievements and lessons learned should be documented, together with a … [Read more...]

5.4 Celebrating success

When a project is completed, the delivery team should be formally recognized for their efforts. Even if the project is delivered over budget or over time, it’s important to acknowledge the effort expended and the lessons learned. Such a project can still be considered a success, if the lessons … [Read more...]